Audio Files Losing Source (Turning From Green to Red)

New Here ,
Jan 26, 2021 Jan 26, 2021

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I am using Adobe Creative Cloud Premiere Rush and almost (9 of 10) every time I open the application for the first time in a day, I experience audio tracks that appear to have lost their source.  When I closed the app or project, all the audio is shaded green, etc.

 

However I close the app, walk away, reopen and all or a subset have turned red to where I then re-add them back to the project.  These are all Adobe provided royalty free tracks I am using as well. 

 

Unsure if this is cause for a bug report but I don't understand what is causing this.  Files are not moving and all sourced audio is coming from Adobe itself and uses the default locations for its audio. 

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Desktop version, Error or problem

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New Here ,
Mar 03, 2021 Mar 03, 2021

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Hi, same problem here. You have fixed the problem already?

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Adobe Employee ,
Mar 03, 2021 Mar 03, 2021

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Hello, 

 

I haven't seen this issue myself. Sorry in advance for all the questions coming but this will be helpful

1. Can you make this happen issue happen on command or is it random? It would be great to see a screen recording of this happening. 

2. Can you tell us what soundtracks you are using and where the files came from?

3. Does this happen with only soundtracks or video or both? 

4. Is your project synced or local? 

 

Thanks!

 

Peter 

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