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Black Screen in Adobe Rush when adding photos

New Here ,
Oct 22, 2019

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This is a new problem.  I am trying to insert images creating in Adobe Spark and saved to my camera roll into an Adobe Rush project.  Each one shows up like a blank black screen.  Videos appear fine.  I have tried this on different devices and having the same problem.  Thanks for your help.

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Black Screen in Adobe Rush when adding photos

New Here ,
Oct 22, 2019

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This is a new problem.  I am trying to insert images creating in Adobe Spark and saved to my camera roll into an Adobe Rush project.  Each one shows up like a blank black screen.  Videos appear fine.  I have tried this on different devices and having the same problem.  Thanks for your help.

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Oct 22, 2019 0
Adobe Employee ,
Oct 22, 2019

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Hi Christya,

 

I believe this issue should be resolved in our most recent update. Can you confirm you have Rush 1.2.10 installed? 

 

Let us know. Thanks!

 

Peter

 

 

 

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