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Black Screen in the timeline- Premiere Rush

New Here ,
Apr 16, 2020 Apr 16, 2020

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Hi All. 

 

Just recently download the premerie rush to my computer (PC). I imported videos from my Iphone 11. The videos work fine when I view them outside of premeire rush, but once they are on my timeline I can only here the audio of the video. All I see is a black screen. HELP!

 

I have updated the graphics card driver and have "use optomized clips" selected

 

[Moved from Community Help (which is about the forums) to a better forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

 

 

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Adobe Employee ,
Apr 20, 2020 Apr 20, 2020

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Hi there!

We're sorry about this. Could you provide more details for the troubleshooting?

Let us know, we're here to help.

Thank you,

Kartika

 

 

 

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