Black screen on 4K video

Community Beginner ,
May 14, 2021 May 14, 2021

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Hello. I've been using Rush successfully with 4K video for the last 12 months.

I am using a Dell laptop with Intel(R) Core(TM) i7-7600U CPU @ 2.80GHz 2.90 GHz processor and 24GB RAM.

I received some updates on both Windows and Rush and also updated my graphics card drivers.

The problem I face now is a black playback screen on 4K video. OBS screen capture video and other HD video is working well. It seems that I only have a problem when viewing 4K.

Any suggestions welcomed. Thank you.

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Desktop version, Hardware or GPU, Performance

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