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I have a new iMac 2020 with upgraded graphics card and 1TB free space. Premier Rush just shows the blue loading circle. I have uninstalled and reinstalled 3 time and get the same issue. I cannot create a file or anything.
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Hi Brian!
Sorry about the trouble you're having with Premiere Rush. Would you mind sharing a screenshot that displays the issue? This helps us to see what exactly is happening.
Also, does this sound like the issue you're seeing? https://community.adobe.com/t5/premiere-rush/premiere-rush-stuck-on-load/m-p/11578949?page=1#M7327
Let us know. Happy to help.
Best,
Kartika
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I'm having a similar problem on Premiere Rush on my iPhone.
I worked long editing a project, then tried exporting the video several times, in different formats, and each time, after the progress bar almost got to 100%, it would give error message saying unable to export.
I then thought to close/quit Rush, then restart, and see if that helped, so I began that process by clicking the home icon (thinking that would put it through the proper saving of the project, but when I clicked the home icon, it got stuck on rotating circle screen.
I left that blue circle spinning for the last 8 hours, and still no better.
The app won't allow me to click anything on it.
I have iOS 16.5.
I'm worried to just close/quit Rush and relaunch it, as I'm afraid I'll lose all my work.
What do I do?
Thanks!
Ted