Blue loading circle

New Here ,
Nov 07, 2020

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I have a new iMac 2020 with upgraded graphics card and 1TB free space.  Premier Rush just shows the blue loading circle.  I have uninstalled and reinstalled 3 time and get the same issue. I cannot create a file or anything.

 

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Blue loading circle

New Here ,
Nov 07, 2020

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I have a new iMac 2020 with upgraded graphics card and 1TB free space.  Premier Rush just shows the blue loading circle.  I have uninstalled and reinstalled 3 time and get the same issue. I cannot create a file or anything.

 

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Desktop version

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19

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Nov 07, 2020 0
Adobe Employee ,
Nov 10, 2020

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Hi Brian!

Sorry about the trouble you're having with Premiere Rush. Would you mind sharing a screenshot that displays the issue? This helps us to see what exactly is happening. 

Also, does this sound like the issue you're seeing? https://community.adobe.com/t5/premiere-rush/premiere-rush-stuck-on-load/m-p/11578949?page=1#M7327

 

Let us know. Happy to help.

Best,

Kartika

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Nov 10, 2020 0