Can't download new titles

[ST~]

Hi,

I am using the mobile version of Premiere Rush. When I go to download a new title style it constantly comes up with an error message. "We had trouble downloading this title. Please try again".

Is there a known fix? 

Thanks,
Swithun

[Kartika Rawat]

Hi Swithun,

Welcome to the Rush community. We would need more info to troubleshoot.

• Which version of Premiere Rush are you using? https://community.adobe.com/t5/premiere-rush/finding-the-premiere-rush-version-number/m-p/4788185
• Does it happen with a specific Title? If yes, can you name it?
• Which device are you using?
• Could you confirm if you're signed in to your Creative Cloud account?

Looking forward to your response.

Thank you,

Kartika

[Zachary5D22]

I'm having the same issue:

• Which version of Premiere Rush are you using?  Adobe rush for Samsung 1.2.21.3203
• Does it happen with a specific Title? If yes, can you name it? All titles in 'More Titles'
• Which device are you using? Samsung Note 20
• Could you confirm if you're signed in to your Creative Cloud account? Yes,  signed in