Highlighted

Can't download new titles

New Here ,
May 03, 2020

Copy link to clipboard

Copied

Hi,

I am using the mobile version of Premiere Rush. When I go to download a new title style it constantly comes up with an error message. "We had trouble downloading this title. Please try again".


Is there a known fix? 

Thanks,
Swithun

TOPICS
Mobile version

Views

172

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Can't download new titles

New Here ,
May 03, 2020

Copy link to clipboard

Copied

Hi,

I am using the mobile version of Premiere Rush. When I go to download a new title style it constantly comes up with an error message. "We had trouble downloading this title. Please try again".


Is there a known fix? 

Thanks,
Swithun

TOPICS
Mobile version

Views

173

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 03, 2020 0
Adobe Employee ,
May 05, 2020

Copy link to clipboard

Copied

Hi Swithun,

Welcome to the Rush community. We would need more info to troubleshoot.

Looking forward to your response.

 

Thank you,

Kartika

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 05, 2020 0
New Here ,
Sep 13, 2020

Copy link to clipboard

Copied

I'm having the same issue:

  • Which version of Premiere Rush are you using?  Adobe rush for Samsung 1.2.21.3203
  • Does it happen with a specific Title? If yes, can you name it? All titles in 'More Titles'
  • Which device are you using? Samsung Note 20
  • Could you confirm if you're signed in to your Creative Cloud account? Yes,  signed in

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 13, 2020 0