Can't download new titles

New Here ,
May 03, 2020 May 03, 2020

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Hi,

I am using the mobile version of Premiere Rush. When I go to download a new title style it constantly comes up with an error message. "We had trouble downloading this title. Please try again".


Is there a known fix? 

Thanks,
Swithun

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Adobe Employee ,
May 05, 2020 May 05, 2020

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Hi Swithun,

Welcome to the Rush community. We would need more info to troubleshoot.

Looking forward to your response.

 

Thank you,

Kartika

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New Here ,
Sep 13, 2020 Sep 13, 2020

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I'm having the same issue:

  • Which version of Premiere Rush are you using?  Adobe rush for Samsung 1.2.21.3203
  • Does it happen with a specific Title? If yes, can you name it? All titles in 'More Titles'
  • Which device are you using? Samsung Note 20
  • Could you confirm if you're signed in to your Creative Cloud account? Yes,  signed in

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