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Can't find my files while importing them

New Here ,
Oct 06, 2020 Oct 06, 2020

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I cant find my files. i go to videos and it says no files to show

 

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Adobe Employee ,
Oct 08, 2020 Oct 08, 2020

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Hi there!

We're sorry about the trouble. We would need more information that helps in troubleshooting.

  • What type of files you're editing (codec/ format, frame rate, frame size)?
  • Which device are you using for Rush?
  • Are you getting any error codes or messages?

Let us know. Happy to help.

Thanks,

Kartika

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