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Can’t import png to Premiere Rush App iOS 13.3

New Here ,
Jan 22, 2020

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I'm using the updated version on PR and my iPhone is updated to 13.3. On my desktop...I can use my png files as overlays. I uploaded them to my CC folder and when I import it to a project on my phone, it says it's unsupported. It's the same file I use from my CC folder on my computer. Please help! Thank you. 

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Import, Mobile version

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Can’t import png to Premiere Rush App iOS 13.3

New Here ,
Jan 22, 2020

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I'm using the updated version on PR and my iPhone is updated to 13.3. On my desktop...I can use my png files as overlays. I uploaded them to my CC folder and when I import it to a project on my phone, it says it's unsupported. It's the same file I use from my CC folder on my computer. Please help! Thank you. 

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Import, Mobile version

Views

517

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Jan 22, 2020 0
Adobe Employee ,
Jan 23, 2020

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Hi Alexander,

 

Can you confirm that you have Rush 1.2.21 installed? Also, did these .png work on Rush iOS in previous versions? I'm able to import .png files without issue on my end. Would you be able to share one of your files with me so I can see if I can reproduce and determine the cause?

 

Thanks, 

 

Peter

 

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Jan 23, 2020 0
Kath0D44 LATEST
New Here ,
Aug 28, 2020

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Hello!

 

I am experiencing the same thing, there's an error when I upload a png file

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Aug 28, 2020 0