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Can’t render

New Here ,
Sep 19, 2019

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I have been trying for 3 days to render a video I made. Since the video is 18 minutes but long the rendering takes awhile. I plug in and turn off auto lock and let it render. After 6 attempts it just says Adobe can’t render project. It happens at random times during the process. I really don’t want to redo this video as it took awhile. What could be causing it to not render. I tried rendering another project and it worked fine. 

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Can’t render

New Here ,
Sep 19, 2019

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I have been trying for 3 days to render a video I made. Since the video is 18 minutes but long the rendering takes awhile. I plug in and turn off auto lock and let it render. After 6 attempts it just says Adobe can’t render project. It happens at random times during the process. I really don’t want to redo this video as it took awhile. What could be causing it to not render. I tried rendering another project and it worked fine. 

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Sep 19, 2019 0
Adobe Employee ,
Sep 20, 2019

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Hey, MJBench!

I'm so sorry to see this, I'll stick with you until your video is exported. I have a couple of questions that can help us narrow this down!

1. What kind of phone are you using Rush on?

2. Do you have access to a computer that you could try exporting your project from?

3. Do you have lots of text or graphics on this video? 

 

Happy to help

-Caroline

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Sep 20, 2019 0
New Here ,
Sep 25, 2019

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Hello Caroline!

I'm having the same problem with a 410 MB video. I'm using a OnePlus 7 Pro with 8GB of RAM and about half way through, the rendering stops. I don't currently don't have a functioning desktop or laptop computer to use to view the video there.

Looking forward to your reply!

Sincerely, 

Georgie

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Sep 25, 2019 0