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Can't see audio levels

New Here ,
Sep 06, 2020 Sep 06, 2020

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Hello. Eventually when I insert a file in Premiere Rush the audio tracks don't become visible unless I really zoom in, maiking it very hard to work. A lot of cutting is made based on the audio levels and having to zoom in to visualize them is very unpractical. And this seems to be ramdom. Right now this is happening to the video track, and the audio that I need to sync it with is simply not showing me the levels.

Anyone else with a similar problem?

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Desktop version , Error or problem

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Adobe Employee ,
Sep 08, 2020 Sep 08, 2020

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Hi Gabriel!

We're sorry for the issue. Please provide more information that helps us in troubleshooting.

  • Which device are you using for Rush?
  • What type of file are you editing?
  • Is it happening with a specific project?
  • Could you share a short screen recording that shows the issue? 

Let us know. Happy to help.

 

Thanks,

Kartika

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