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color problem when exporting

New Here ,
Nov 05, 2020 Nov 05, 2020

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When exporting the video with a custom color, the video is pixelated and with psychedelic colors (I can't describe it any other way). Green, purple, yellow and red. Totally crazy. The preset looks like this after exporting for any other video, so I have to create it again, not just clicking on preset it in a new video. But when exporting a second time, everything happens again.

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Desktop version , Error or problem , Export

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Adobe Employee ,
Nov 09, 2020 Nov 09, 2020

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Hi there!

We're sorry about the exporting issue. We would need more info to understand the issue better.

Let us know. Happy to help.

 

Thanks,

Kartika

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