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Color transcription

New Here ,
Nov 04, 2019

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My video is set up for standard color and runs fine on other platforms, but in Rush I get vibrant color blotches on my video. I suspect that there's some simple adjustment to the settings, but I can't find it.

 

Rush screen shotRush screen shot

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Color transcription

New Here ,
Nov 04, 2019

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My video is set up for standard color and runs fine on other platforms, but in Rush I get vibrant color blotches on my video. I suspect that there's some simple adjustment to the settings, but I can't find it.

 

Rush screen shotRush screen shot

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Nov 04, 2019 0
Adobe Community Professional ,
Nov 04, 2019

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It depends.

 

What device are you editing on what operating system are you running Rush on?

 

What camcorder or device was this video shot with and what is the video's resolution and format?

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Nov 04, 2019 0
New Here ,
Nov 04, 2019

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OS is Windows 10

Camcorder is the Sony HDR-CX440. It captures video as both MP4 and AVCHD files simultaneously, the resolution of 1920x1080 at 60i frames per second and 9.2-megapixel 

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Nov 04, 2019 0
Adobe Employee ,
Nov 04, 2019

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Can you also share what graphic card you are using and what driver version.  Thanks.

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Nov 04, 2019 0
New Here ,
Nov 05, 2019

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Graphics card is Intel HD Graphics 520

Driver version 23.20.16.4973

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Nov 05, 2019 0
Adobe Employee ,
Nov 05, 2019

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Thanks. I am going to try and find a device with a similar card and test this out... is that a Lenovo by chance? 

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Nov 05, 2019 0
New Here ,
Nov 05, 2019

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Yes, Lenove ThinkPad. 

I do know that it's not an issue with the camcorder. Sample videos are having the same problem.

I'm wondering if I should reinstall the software.

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Nov 05, 2019 0
Adobe Employee ,
Nov 05, 2019

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You could try that, but not sure that is the problem.  Are those the latest drivers for the graphic card?  And, I am guessing those clips don't have a problem when you play them in another application, right? 

 

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Nov 05, 2019 0
New Here ,
Nov 05, 2019

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Correct the clips are fine on ohter platforms.

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Nov 05, 2019 0
New Here ,
Nov 06, 2019

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Uninstalling and reinstalling Rush did not resolve the issue. See the screen shot. The original clip has good color the onscreen rendering is funky.

 

Rush Delete.JPG

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Nov 06, 2019 0
Adobe Employee ,
Nov 06, 2019

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I did not think reinstalling would fix it and I am still working on reproducing it on my end.

 

Also, is your graphic driver up to date for your Intel HD Graphics 520? 

 

Thanks.

 

 

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Nov 06, 2019 0
New Here ,
Nov 06, 2019

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My laptop is only a few months old, but it looks like the driver update is the solution based on this: https://helpx.adobe.com/in/premiere-pro/kb/green-purple-streaks-premiere-pro.html#sa_src=web-messagi...

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Nov 06, 2019 0
Adobe Employee ,
Nov 06, 2019

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Thanks, I thought it might be that and I really hope that will do the trick.  Please let me know if it does not. 

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Nov 06, 2019 0