Compatability with windows 10

New Here ,
Dec 24, 2020 Dec 24, 2020

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I just built a new PC with Core i9 16gb ram windows 10 version 20H2 os build 19042.685 and all adobe apps say they are not compatible? whats going on? Im getting ready to go with another video editor.

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Adobe Community Professional ,
Dec 24, 2020 Dec 24, 2020

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Your specs seem to check out... When you start an application, what exactly happens? Are you unable to start *any* of the CC apps, or just certain ones?

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New Here ,
Dec 26, 2020 Dec 26, 2020

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Here is the mesage i get when i try to download Rush

Joshuadb20_0-1609000491310.png

 

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New Here ,
Dec 26, 2020 Dec 26, 2020

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Once I install Adobe Creative Cloud here is a screen shot.

Joshuadb20_0-1609000918454.png

 

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New Here ,
Dec 26, 2020 Dec 26, 2020

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Heres the popup window I get when I try to install Rush from the Creative Cloud App

Joshuadb20_0-1609001049955.png

 

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New Here ,
Dec 26, 2020 Dec 26, 2020

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Here is a screen shot of my windows version

Joshuadb20_0-1609001145660.png

 

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New Here ,
Dec 26, 2020 Dec 26, 2020

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I cant install any apps due to compatability issues.

 

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