Couldn't create project

New Here ,
Dec 08, 2019 Dec 08, 2019

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Couldn't create project 

Something wrong with the app 

 

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Crash, Error or problem

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Adobe Community Professional ,
Dec 08, 2019 Dec 08, 2019

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If you're looking for help, you may need to provide more details. What steps are you taking and what is or is not happening?

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New Here ,
Dec 08, 2019 Dec 08, 2019

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Thank you for reply, I just installed adobe rush for Samsung from Galaxy store and try to create my first project but with no success I uninstalled and install the Google play store version but also have the same error message "couldn't create project" I login with my google account and also give rush app all permissions for the app to work properly but with no success until now!!!! 

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Community Beginner ,
Dec 08, 2019 Dec 08, 2019

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You know Rush is compatible with only a limited range of Android phones?  Check yours is one of those models.

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New Here ,
Dec 08, 2019 Dec 08, 2019

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I use samsung note 10 plus 512gb - android 9 ?!!! 

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Adobe Employee ,
Dec 10, 2019 Dec 10, 2019

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Hi there!

So sorry to see that Rush is giving you a hard time. Do you have enough storage available on your phone? Do you have an internet connection as well? 

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New Here ,
Dec 16, 2019 Dec 16, 2019

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The problem is solved with the last rush update 

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