Crash on iPad 8th Genration and all Projects lost

New Here ,
Feb 25, 2021 Feb 25, 2021

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Rush has been working perfectly for 4 months, but suddenly the app crashed and continued crashing as I tried to reopen the app several times. I then un and reinstalled rush and it works fine now but now all my projects are lost. That makes me really mad, because i spent a long time making these and now they're gone. Anyone know how to get them back?

Thank you:)

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Crash, Error or problem, Storage

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correct answers 1 Correct Answer

Adobe Employee , Feb 25, 2021 Feb 25, 2021
Hi, Were your projects saved to the cloud? If you delete Rush and your projects are not saved to the cloud, then your projects will be deleted.  Let us know the situation. Thank you! Peter 

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Adobe Employee ,
Feb 25, 2021 Feb 25, 2021

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Hi,

 

Were your projects saved to the cloud? If you delete Rush and your projects are not saved to the cloud, then your projects will be deleted. 

 

Let us know the situation. Thank you!

 

Peter 

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New Here ,
Feb 25, 2021 Feb 25, 2021

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Hey there,

 

I used a free trial so they weren't  saved, I solved this now...

Thank you for your help!

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