crashes since update

New Here ,
May 03, 2021 May 03, 2021

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I updated the app this morning and it keeps crashing on the macbook.

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Crash, Desktop version, Error or problem, Freeze or hang

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Adobe Employee ,
May 04, 2021 May 04, 2021

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Hi there!

Sorry for the crash issue. Would you mind sharing more information?

  • What are your system details (OS, CPU, RAM, GPU)?
  • Does it happen with a specific project?
  • Are you getting any error codes or messages when it crashes?

 

Let us know. 

Thanks,

Kartika

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