editing my video is blurry

New Here ,
Feb 21, 2021 Feb 21, 2021

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While editing my video, if the video is paused the picture is very clear, however when its playing the quality goes so down to the point where its not watchable

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Adobe Employee ,
Feb 23, 2021 Feb 23, 2021

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Hi there!

We're sorry to hear that. We'll get this checked. Can you provide the following information?

  • Which device are you using?
  • What type of file are you editing (codec/ format, frame rate, frame size)?
  • Are you getting the same issue after exporting the video?
  • Can you share a screen recording that exhibits the issue?

 

Looking forward to your response.

Thanks,

Kartika

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