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Error code when I try to render

New Here ,
Jun 01, 2020

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Capture1.JPG

This appears after I try to render. I recently updated the app on my laptop. 

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Crash, Desktop version, Export

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Error code when I try to render

New Here ,
Jun 01, 2020

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Capture1.JPG

This appears after I try to render. I recently updated the app on my laptop. 

TOPICS
Crash, Desktop version, Export

Views

199

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Jun 01, 2020 1
Adobe Community Professional ,
Jun 01, 2020

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Which version of the program are you running on what operating system?

 

Are you working with a registered copy of the program or only the trial version?

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Jun 01, 2020 0
New Here ,
Jun 01, 2020

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I was having the same issue on a registered version and only since doing the update. I've rolled back to the previous version and was able to render without any problems.

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Jun 01, 2020 0
New Here ,
Jun 01, 2020

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Hi, I’m on version Rush version 1.5 and it’s the full version, as it’s on my network at work. I think the issue is that I’m WFH and not on the network.

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Jun 01, 2020 0
Karla_SE LATEST
New Here ,
Jun 02, 2020

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Hi, I am in the same boat (WFH). The files are stored on the cloud so that really shouldn't be an issue. I would recommend rolling back a version as there seems to be a bug with the latest update. All the best!

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Jun 02, 2020 0