Hi! First post, wanted to share my experience with a rendering error I've been receiving since the last Adobe Rush update (v1.5.40) for Pan / Zoom .
My Surface Pro's sad specs:
Intel(R) Core(TM) i7-1056G7 CPU @ 1.30GHz 1.50 Ghz
16.0 GB RAM
This is my 5th video in the same format, nothing has changed EXCEPT Rush was updated to a newer version, one that allows the Pan / Zoom feature's start and endpoints to be adjusted (FINALLY!) -- So naturally I decided to Pan / Zoom every image in my sequence.
This increased my render time by a factor of 1000% -- but that's not my issue. At the same point every time in the render Rush would stall. Eventually I would get the following error message and Rush would need to be force stopped before work could again commence:
Error compiling movie.
Accelerated Renderer Error
Unable to produce frame.
Writing with exporter: H.264
Writing file type: H264
Around timecode: 2:51:18 - 2:52:04
Rendering at offset: 171.600 seconds
Component: H.264 of type Exporter
Error code: -1609629690
There are a number of solutions on here but none of them have panned out for me. I tried reducing the quality of the export (:cross_mark:); deleting the asset and re-inserting all effect elements (:cross_mark:); going back to previous version of Rush (:cross_mark:); esnuring enough disc space on drive (:cross_mark:); and finally, I went back to the newer version of Rush -- v1.5.40 -- and looked at the Pan / Zoom effect on the image following where my stall occurs and I noticed something: a glitching out / black screen when I examine the image while the Pan / Zoom side bar is open.
Adobe Rush did not like how small I made the starting point of the zoom. Who knows if this is my machine or a bug, but if you're running into this issue and you've been using Pan / Zoom, this is what fixed it for me:
:white_heavy_check_mark: Make the starting or end point of Pan / Zoom larger and try to render again.
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Thank you for trying the troubleshooting steps on your own.
Let us know.
I have much the same problem. After using PZ on a single frame I was forced to use Task Manager to cancel Rush using Task Manager. This happened several times with various rendering settings. I followed the advice from Boondoge, increasing the start size, and I was able render a final product. (Thanks Boondoge). The rendering was very slow for about 2-3 minutes, then all of a sudden the pace picked up and the rest of the video rendered smoothly. I can confirm that by removing PZ on that single frame, rendering returned to normal.
I'm having a nightmare trying to export a video with the new pz. It keeps getting "stuck" on frames with pz added to them. I've tried different rendering settings to no avail. I've gone back in to the working file and changed the starting zoom size and it's work for several in the beginning of the video only to be hung up on a later one. Sometimes I can cancel the render but most times I need to force quit Rush to try again. Grrrrrr.
I'm experiencing the same issue ! Need the PZ or else the videos not even worth it!
Sorry for late reply:
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Hi everyone. Same problem and same solution.
Increase the size of the START and END points. When too small, export will fail.
Try different sizes until it works:
Same issue overhere. After updating to the latest version I am experiencing all kind of export problems. It started using the Pan/Zoom option but also exporting still images with music fails sometimes.
The option Pan/Zoom is really great to make it all look a bit more vivid but not being able to export anymore is really anoying.
Did some search work and found some stuff about the GPU, tried to uninstall the current drivers, update the drivers assign a simple windows driver to the graphics card but all without a result.
Please fix, I am using Premiere Rush every weekend to prepare video's/images with music.
Windows 10, 64bit
Nvidia GeForce GTX 950M