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Error Compiling Movie, Error Code -1609629695

New Here ,
Mar 12, 2019

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I am doing the trial version right now. My movie won't download. I have tried deleting all transitions, text and music. I have deleted the clip at the 16 second mark (according to error message below.) Nothing will allow me to dowload! Once it downloaded part way through a clip and crashed. So I tried deleting that clip but then it just crashed at a different clip in the same general area. Please help! I don't want to starting paying the monthly fee if this is what the product is like.  

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Error Compiling Movie, Error Code -1609629695

New Here ,
Mar 12, 2019

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I am doing the trial version right now. My movie won't download. I have tried deleting all transitions, text and music. I have deleted the clip at the 16 second mark (according to error message below.) Nothing will allow me to dowload! Once it downloaded part way through a clip and crashed. So I tried deleting that clip but then it just crashed at a different clip in the same general area. Please help! I don't want to starting paying the monthly fee if this is what the product is like.  

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Mar 12, 2019 0
Adobe Employee ,
Mar 15, 2019

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Hi MichelleT!

See how that error window says "Around timecode: 00:00:00:16"? That's the program telling you where the error is occurring. What's happening on your timeline 16 frames in? Does that timecode on the error window change with each export?

Caroline

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Mar 15, 2019 0
New Here ,
Mar 15, 2019

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No it stays the same, even when I deleted everything but 8 seconds of

footage (so there was no 16 second mark, but it still said 00:00:16).

I deleted all the subtitles and the intro video a friend made for me and it

finally downloaded. But I need those pieces.

This is my first experience with Rush and I'm pretty

disappointed/frustrated.

Thanks for replying.

On Fri, Mar 15, 2019, 2:45 PM carolinesears, <forums_noreply@adobe.com>

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Mar 15, 2019 0