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Error could not create project

New Here ,
Aug 15, 2020

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I recently updated the app "Adobe premiere rush" and now when I go to start a new project (no matter what video footage I choose) it says ERROR could not create project. I love this app & never had any issues before this, it's frustrating when you pay for an app and it doesn't work!! Any help would be greatly appreciated

 

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Error could not create project

New Here ,
Aug 15, 2020

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I recently updated the app "Adobe premiere rush" and now when I go to start a new project (no matter what video footage I choose) it says ERROR could not create project. I love this app & never had any issues before this, it's frustrating when you pay for an app and it doesn't work!! Any help would be greatly appreciated

 

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62

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Aug 15, 2020 0
Adobe Employee ,
Aug 18, 2020

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Hi Bobby!

We're sorry for the frustrating experience. We can get this checked. Please provide more information for troubleshooting.

  • Which device have you installed Rush on?
  • Was it working fine on the previous version?
  • Would you mind sharing a screen recording of the issue?

Let us know. Happy to help.

 

Thanks,

Kartika

 

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Aug 18, 2020 0
New Here ,
Sep 26, 2020

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I ha ve the same problem on my samsung galaxy s9+ with android 10 version.

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Sep 26, 2020 0