Error when importing video from dropbox in Premiere Rush on mobile device

New Here ,
Feb 27, 2020

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In trying to import to Adobe rush a video that is saved on my dropbox

But when I import media, the video is static.

I tried downloading to others platforms and worked just fine. The problem is only with Adobe rush using my Samsung s10 phone 

 

Anyone ?

 

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Error or problem, Import, Mobile version

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Error when importing video from dropbox in Premiere Rush on mobile device

New Here ,
Feb 27, 2020

Copy link to clipboard

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In trying to import to Adobe rush a video that is saved on my dropbox

But when I import media, the video is static.

I tried downloading to others platforms and worked just fine. The problem is only with Adobe rush using my Samsung s10 phone 

 

Anyone ?

 

title edited by mod

TOPICS
Error or problem, Import, Mobile version

Views

35

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 27, 2020 0
Adobe Employee ,
Feb 27, 2020

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Hi there,

Welcome to the community. I see that you're unable to import videos from the Dropbox in Premiere Rush on your mobile device.

Looking forward to your response.

Thanks,

Kartika

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