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Export doesn't work

New Here ,
Aug 13, 2019

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I am trying to export a video but it doesn't work. It says it is rendering but in the end, it just stops and says some error occurred.
Have no idea what the issue is. The video is working fine. I am using it on mobile.

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Export doesn't work

New Here ,
Aug 13, 2019

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I am trying to export a video but it doesn't work. It says it is rendering but in the end, it just stops and says some error occurred.
Have no idea what the issue is. The video is working fine. I am using it on mobile.

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Aug 13, 2019 0
Adobe Community Professional ,
Aug 13, 2019

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It can help us to guide you in the right direction if you can tell us a bit more about your setup: iOS, or Android? Are your clips/content being pulled from your local photos/gallery, or cloud-based content? Has your device had a steady Wi-Fi connection that will allow the project to be properly uploaded to the cloud? (Look for the icon in the lower left that looks like a cloud or desktop with a cloud in front).

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Aug 13, 2019 0
Adobe Community Professional ,
Aug 13, 2019

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Also, double check to make sure you're running the most up-to-date version; sometimes it's helpful to uninstall and then reinstall a fresh setup.

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Aug 13, 2019 0
Adobe Community Professional ,
Aug 14, 2019

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Could you take a screenshot of the error, this may also help to track down what the issue might be.

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Aug 14, 2019 0
Adobe Employee ,
Sep 12, 2019

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Hey there, Niralit!

Were you ever able to export your video? Do you need anymore help?

-Caroline

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Sep 12, 2019 0