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New Here ,
May 31, 2021 May 31, 2021

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Olá. quando clico em compartilhar o programa trava por horas, aparece escrito (não está respondendo) no cabeçalho da página. Já tentei várias vezes, reiniciei o programa mas nada mudou. 

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Adobe Employee ,
Jun 01, 2021 Jun 01, 2021

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Hi Daiana!

Sorry for the trouble. We'll get this checked.

  • Which device are you using?
  • Does it happen with a specific project?
  • Are you seeing any error codes or messages?

 

Let us know.

Thanks,

Kartika

 

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New Here ,
Jun 03, 2021 Jun 03, 2021

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Ola´Kartika.

 

Isso tem acontecido em todas as edições que tenho feito.

Não tenho acesso a nenhum código de erro, apenas fica carregando, carregando e nada acontece.

Tenho utlizado em Desktop.

 

Obrigada.

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Adobe Employee ,
Jun 04, 2021 Jun 04, 2021

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Thanks for writing back. We would need your system details to dig deeper. You can refer to this video: https://www.youtube.com/watch?v=dy1uaOlSMgc

Let us know.

Kartika

Some hardware has different names, so we've written you a cheat sheet below! 👇 Check out this video for how to find your system details on a Mac or a PC. 💻...

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