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Free Trial-Exports

New Here ,
Oct 24, 2018

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I was using the free trial and exported 2 videos successfully. I tried a third and it never uploaded yet it counted as one of the free exports. Can this be fixed? Can I get my third free export?

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Free Trial-Exports

New Here ,
Oct 24, 2018

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I was using the free trial and exported 2 videos successfully. I tried a third and it never uploaded yet it counted as one of the free exports. Can this be fixed? Can I get my third free export?

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162

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Oct 24, 2018 0
Adobe Employee ,
Oct 25, 2018

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Hi jessicac52751826,

Sorry for the problem.

Can you inform us about ---

  • Which OS/device you are working with ?
  • Which social media you were trying to upload to ? 
  • Did the render completed (Rendering screen after you hit Export) successfully ?

You can also submit feature requests for anything you would like to see in Rush here:

https://adobe-video.uservoice.com/forums/916423-premiere-rush

Keep highlighting your doubts. !

Glad to help,

Mayjain

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Oct 25, 2018 1
Adobe Employee ,
Nov 05, 2018

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Hey there, jessicac52751826

Were you able to figure something out? Is there anything else we can do for you?

Let us know,

Caroline

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Nov 05, 2018 0