Freeze up at Start-Up / Premiere Rush

Community Beginner ,
Dec 02, 2020 Dec 02, 2020

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After launching Premiere Rush the “Your Project” windows comes up with a spinning donut in the center. To the left, greyed out “Create a New Project” button. Below the greyed out button there is Help, Learn, Community which all works fine. At the top what appears to be Premiere Rush pull down menus. Each pull down can be accessed. Very little menu options available. Premiere Rush stays in this state for what seems like forever or until I “Force Quit”. Please help correcting this issue.

 
Saftware:
Adobe Premiere Rush
Version1.5.38 (Build 84)
 
System;
Mac OS Big Sur, Version 11.0.1
Model Name: iMac
Model Identifier: iMac20,1
Processor Name: 6-Core Intel Core i5
Processor Speed: 3.3 GHz
Number of Processors: 1
Total Number of Cores: 6
L2 Cache (per Core): 256 KB
L3 Cache: 12 MB
Hyper-Threading Technology: Enabled
Memory: 8 GB
System Firmware Version: 1554.50.3.0.0 (iBridge: 18.16.12561.0.0,0) 
TOPICS
Crash, Freeze or hang

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Adobe Employee ,
Dec 08, 2020 Dec 08, 2020

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Hi there!

We're sorry about the issue. Could you share a screenshot of the issue? I hope this article also might help: https://helpx.adobe.com/x-productkb/global/repair-disk-permissions-running-disk.html

Let us know. 

Thanks,

Kartika

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Community Beginner ,
Dec 08, 2020 Dec 08, 2020

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Screen Shot 2020-12-08 at 7.43.14 PM.png

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Community Beginner ,
Dec 08, 2020 Dec 08, 2020

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I performed First Aid on my drive using Disk Utility and it did not solve the problem. I have since update Premiere Rush to version 1.5.40 (Build 35). The new version is responding the same way.

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