GIF lost it's Transparency in RUSH

New Here ,
Dec 01, 2018 Dec 01, 2018

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Hello Forum! Having a tough time figuring out this issue.

I have been working in RUSH for quick video posts and it has been fabulous.

(sample of last video)

https://twitter.com/CarizeHunter/status/1066414945737293824

All of a sudden my GIF animation has lost it's transparency.

Sample.jpg

Any advice? Again this was working perfectly the last two weeks, I have made no changes with the exception of adding new video footage.

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correct answers 1 Correct Answer

Adobe Employee , Dec 04, 2018 Dec 04, 2018
Hi carizeFirst off, nice video in the link! Good use of the transitions As for the gifs losing the transparency, is this a synced project? If so, open your project, go to View menu > Uncheck 'Use Optimized Clips'.Let us know if that helps. Optimized Clips do not support alpha channels. Hope this helps!PG 

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Adobe Employee ,
Dec 04, 2018 Dec 04, 2018

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Hi carize

First off, nice video in the link! Good use of the transitions

As for the gifs losing the transparency, is this a synced project? If so, open your project, go to View menu > Uncheck 'Use Optimized Clips'.

Let us know if that helps. Optimized Clips do not support alpha channels.

Hope this helps!

PG 

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New Here ,
Dec 08, 2018 Dec 08, 2018

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It was that absolutely! You are wonderful. Thank you!

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New Here ,
Dec 22, 2018 Dec 22, 2018

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This solution worked for a week. The problem has returned. Any other ideas?alphabug.jpg

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