glitch in Audio after exporting

New Here ,
Jun 04, 2021 Jun 04, 2021

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So i have seen this problem over and over again. You edit your video, everything seems great and soon as ur ready to export and its

"ready to share" you replay your video and audio is glitching throughout the whole clip. This is terrible. If the exporting doesnt work properly what is the point in editing your video with this application its poinltess. I really adore adobe rush and the bad export outcomes is ruining my editing experience.

 

I operate on a 

Galaxy note 8 

My videos are 2 to 5 minutes long

With audio and average amount of transitions and graphics around 4 to 5.

What could be the problem here.

 

Fyi: i have cleared cache plenty of times and uninstalled, and reinstall nothing works. 

TOPICS
Error or problem, Export, Performance

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Adobe Employee ,
Jun 07, 2021 Jun 07, 2021

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Hi there!

Sorry for the trouble. We can get this checked. 

  • Which device did you use to capture footage?
  • Does it happen with a specific project?
  • Have you tried exporting it through another preset?

 

Let us know.

Thanks,

Kartika

 

 

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New Here ,
Jun 18, 2021 Jun 18, 2021

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A galaxy note 8 is the device

It happens with all projects 

Where the file is large or small.

Also what is a preset? Do you mean 

Different exporting options because i have tried. Auto, 1080, and 720 it still happens.

This as to be an internal issue because there is plenty of people complaining about the same issue on both android n IOS devices.

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