Glitches all the time!!

[alemikulan]

• There hasn't been ONE video in the last 6 months that didn't have an image glitch at some point. Quality gets worst is some parts of the video with no reason... why? Whyyyyy???!!!! Some of us use this software for work ON THE PHONE, because it's easier and because that's why we PAY for it, to use it efficiently on every device. Now before you ask and delay the answer: shot in IPhone X. 

[Kartika Rawat]

Hi Alem! 

We're sorry about the frustration. Can you provide the following information? 

• Which version of Premiere Rush are you using? https://community.adobe.com/t5/premiere-rush/finding-the-premiere-rush-version-number/m-p/4788185
• Can you share a screenshot that exhibits the issue?
• Are you getting the issue in playback or during exporting?

Looking forward to your response.

Thanks,

Kartika

[alemikulan]

Hello,

I´m using the mobile version 1.5.52
Iphone X iOs 14.4

I´m getting the glitches most of the time after exporting and sometimes
also during playback.

Personal info removed by mod

[Kartika Rawat]

Did you use the same device for capturing the footage? Are there any timelapse or slow-motion videos?

Can you share the screenshot that displays the issue?

Let me know.

Thanks,

Kartika

[alemikulan]

I used the same device, there’s no time lapses or slow motion. I sent the
images already but it seem they didn’t upload. Here they are again

Personal info removed by mod

[Kartika Rawat]

Hey there! You can use this option for adding pictures. 

Kartika