Glitches all the time!!

New Here ,
Feb 28, 2021 Feb 28, 2021

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  • There hasn't been ONE video in the last 6 months that didn't have an image glitch at some point. Quality gets worst is some parts of the video with no reason... why? Whyyyyy???!!!! Some of us use this software for work ON THE PHONE, because it's easier and because that's why we PAY for it, to use it efficiently on every device. Now before you ask and delay the answer: shot in IPhone X. 
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Crash, Error or problem, Export, Mobile version, Performance, Preview

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Adobe Employee ,
Mar 03, 2021 Mar 03, 2021

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Hi Alem! 

We're sorry about the frustration. Can you provide the following information? 

 

Looking forward to your response.

Thanks,

Kartika

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New Here ,
Mar 04, 2021 Mar 04, 2021

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Hello,

I´m using the mobile version 1.5.52
Iphone X iOs 14.4

I´m getting the glitches most of the time after exporting and sometimes
also during playback.







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Adobe Employee ,
Mar 05, 2021 Mar 05, 2021

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Did you use the same device for capturing the footage? Are there any timelapse or slow-motion videos?

Can you share the screenshot that displays the issue?

 

Let me know.

Thanks,

Kartika

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New Here ,
Mar 05, 2021 Mar 05, 2021

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I used the same device, there’s no time lapses or slow motion. I sent the
images already but it seem they didn’t upload. Here they are again

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Adobe Employee ,
Mar 09, 2021 Mar 09, 2021

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Hey there! You can use this option for adding pictures. 

Screenshot_1.jpg

Kartika

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