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green and pink/purple screen

New Here ,
Jul 15, 2020 Jul 15, 2020

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i already went to community support to see why my vedio is green and pink/purple and what ij have read and done and downleded and uploaded still does not work. Someone please HELP!

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Community Expert ,
Jul 16, 2020 Jul 16, 2020

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What device and operating system are you editing on?

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New Here ,
Jul 16, 2020 Jul 16, 2020

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LATEST

Inspiron I7 Dell
With windows 10 pro.


I also have a HP I5 All in one desktop with windows 10, would it work on
this one?
--
Personal info removed by mod

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Adobe Employee ,
Jul 16, 2020 Jul 16, 2020

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Hi there,

We're sorry for the trouble. If you're on Windows, we have an article that may help you with more info on this issue: https://helpx.adobe.com/in/premiere-pro/kb/green-purple-streaks-premiere-pro.html

Let us know if you're using macOS.

 

Happy to help.

 

Thanks,

Kartika

 

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