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[HELP] Adobe Rush Not Responding with white blank

New Here ,
Aug 26, 2020 Aug 26, 2020

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I'm using the latest Adobe Premiere Rush August 2020 (1.5.25). I often have problems editing my video recording suddenly Rush doesn't respond and Rush's screen is white. With this kind of problem, sometimes I lose some of the video recordings that I have edited and I have to do the job again.

I'm using a laptop with an Intel core i7 processor, 16 Gb memory and 256 Gb SSD (it has exceeded the minimum requirements). Do I need to send log files for easy investigation?

TOPICS
Crash , Error or problem , Freeze or hang

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