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How to Cancel an Upload or Import in Premiere Rush?

New Here ,
Jan 13, 2020

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Hi, I would like to know how to cancel an upload to premiere rush,
it seems to be stuck trying to load 16 items (I didn’t try to load that many), I would like to cancel the uploads. I’m talking about uploading videos from my iPhone 6S to a project I’m working on in the Rush Premiere App on my iPhone 6S.  You could call it importing but the app says “uploading 16 items” and it’s stuck at 0%, I have tried on cellular and WiFi, I have internet connection.

 

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Cloud sync, Error or problem, Freeze or hang, How to, Import, Mobile version

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How to Cancel an Upload or Import in Premiere Rush?

New Here ,
Jan 13, 2020

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Hi, I would like to know how to cancel an upload to premiere rush,
it seems to be stuck trying to load 16 items (I didn’t try to load that many), I would like to cancel the uploads. I’m talking about uploading videos from my iPhone 6S to a project I’m working on in the Rush Premiere App on my iPhone 6S.  You could call it importing but the app says “uploading 16 items” and it’s stuck at 0%, I have tried on cellular and WiFi, I have internet connection.

 

Title edited by mod

TOPICS
Cloud sync, Error or problem, Freeze or hang, How to, Import, Mobile version

Views

101

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Jan 13, 2020 0
Adobe Employee ,
Jan 15, 2020

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Hi Pescadorr!

Thank you for reaching out. Unfortunately, there is no way to cancel the upload or import in the Premiere Rush.

  • Would you mind telling us what kind of media files are you trying to import?
  • Which device are the media files taken from?

Let us know, We're here to help.

Best,

Kartika

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Jan 15, 2020 0
Adobe Employee ,
Jan 15, 2020

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I think this might happen because you're not using a supported device.

Please take a look at the system requirements: https://helpx.adobe.com/premiere-rush/system-requirements.html#MinimumsystemrequirementsforPremiereR...

Thanks,

Kartika

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Jan 15, 2020 0