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I cant work with any music, Windows 10

New Here ,
Oct 02, 2019 Oct 02, 2019

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Hello, I have been working with rush from some time and was great, now suddenly I cant use any music because all I can hear are beeps and distorted sound instead of music. I am using MP3 downloaded from theYoutube music library and they worked fine before.

I tryed to change the bit rate and even convert it to WAV but nothing works out and I am in a hurry to finish my work.

The music files sound fine outside Premiere in any music application.

 

Thankyou!

 

Eduardo

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Community Expert ,
Oct 02, 2019 Oct 02, 2019

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What happens if you try an MP3 or WAV from another source?

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Adobe Employee ,
Oct 02, 2019 Oct 02, 2019

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Hi Eduardo,

 

Can you try deleting your cache files and/or turning off "Use Optimized Clips" under the View menu >"Use Optimized Clips"

You can find your cache files here: \Users\<username>\AppData\Roaming\Adobe\Common

 

Hope this helps!

 

Peter

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