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I. have 20. GB storage in my plan, none used, but Rush says it is full. and asks me to upgrade

Community Beginner ,
Jul 29, 2020

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I. have 20. GB storage in my plan, none used, but Rush says it is full. and asks me to upgrade. I have checked my storage and there are two generic folders, no files of any kind. I started using Rush yesterday.

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Cloud sync, Desktop version, Error or problem, Storage

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I. have 20. GB storage in my plan, none used, but Rush says it is full. and asks me to upgrade

Community Beginner ,
Jul 29, 2020

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I. have 20. GB storage in my plan, none used, but Rush says it is full. and asks me to upgrade. I have checked my storage and there are two generic folders, no files of any kind. I started using Rush yesterday.

TOPICS
Cloud sync, Desktop version, Error or problem, Storage

Views

40

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Jul 29, 2020 1
Adobe Employee ,
Aug 11, 2020

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Hi there!

Sorry about the trouble. Would you mind sharing more details? 

Let us know. Happy to help.

 

Thanks,

Kartika

 

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Aug 11, 2020 0
Adobe Employee ,
Aug 11, 2020

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Hi ptknight_S4S, 

 

Can you try the steps in this link to see if it helps? 

 

https://helpx.adobe.com/creative-cloud/help/delete-files-permanently.html#CreativeCloudHowtopermanen...

 

Thanks!

 

Peter

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Aug 11, 2020 0