i have an issue with Rush (Grey screen) not loading

New Here ,
May 03, 2020 May 03, 2020

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when i open adobe rush, this is all i see. it still lets me open projects, but why am i not seeing them?

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Adobe Employee ,
May 05, 2020 May 05, 2020

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Hi there!

We're sorry about the trouble. Could you share the system details (OS, CPU, RAM, GPU)? What happens when you rename extensions?
Windows: C:\Program Files (x86)\Common Files\Adobe\CEP\extensions

Let us know how it goes.

 

Thank you,

Kartika

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