I have made a project in the app but cant see it on my computer

Apr 18, 2021 Apr 18, 2021

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hey. I have created a video in the mobile app but want to see it on my computer. I have clicked on sync but cannot find it on the desktop.

 

When I stop syncing it warns me that it will be deleted from the desktop and I have notifications that it has been removed from the desktop.

 

Where is it when it goes to the cloud?

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Adobe Employee ,
Apr 23, 2021 Apr 23, 2021

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Hi there!

Sorry for the trouble. Are you signing in from the same ID? You can also refer to this article for some suggestions: https://helpx.adobe.com/in/premiere-rush/kb/troubleshoot-sync-issues-premiere-rush.html

 

Let us know if that helps.

Thanks,

Kartika

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