I am using a free version of Adobe Premiere Rush 1.5.29 (Build 32) in Windows 10 Pro environment.
I recorded a video using Zoom. The output file is in MP4.
When I play the file using Rush, it voice of the people is totally different from how they should sound during their webinar presentation.
How can we fix this problem?
We're sorry about the trouble. Would you mind sharing more information about the issue?
Usually, screen recorded footage has a variable frame rate. This might create some performance issues. You can refer to this article that shows some suggestions: https://community.adobe.com/t5/premiere-pro/faq-issues-with-screen-recorded-footage-in-premiere-pro/...
Let us know if that helps.
Thanks for the details! Steven. Let me ask with a product team if there are any other suggestions that we can share.
Thanks for confirming it. Is it possible for you to capture a screen recording that exhibits the issue?
I can share it further to investigate.
Thanks for the link. Can you try the following?
Let us know how it goes.
I'm having the same issue, and the recommendation below did not help. I use Premiere Rush regularly (nearly daily), and this is the first time this has happened.
Hey there, thanks for reaching out! This is a really interesting problem.
Premiere Rush is designed to work with footage from mobile devices & cameras, so we're seeing some issues when we try to edit footage that was screen-recorded or collected through a webcam through third-party software. It's a bit of a pain, but if your footage was not captured on a mobile device or a camera, the workaround is to transcode your footage before you import it into Rush.
Handbrake is a really simple transcoder that I use any time I run into format issues! https://handbrake.fr/
Hope this helps, sorry for the frustration. We'll work on this!
How did you download a free version