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Importing Error

New Here ,
Jun 05, 2020

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"There was an error decompressing audio or video" is the message I get when I try to import a screen recording taken with StreanLabs OBS. When I try to play the video in VLC, I get the message "This file isn't playable. That might be because the file type is unsupported, the file extension is incorrect, or the file is corrupt." I've tried applications such as Handbrake, but I get the message "No valid sources or titles found." I've used Rush for numerous other videos, and I have never had a problem like this. Any help is appriciated. 

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Desktop version, Error or problem, Import

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Importing Error

New Here ,
Jun 05, 2020

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"There was an error decompressing audio or video" is the message I get when I try to import a screen recording taken with StreanLabs OBS. When I try to play the video in VLC, I get the message "This file isn't playable. That might be because the file type is unsupported, the file extension is incorrect, or the file is corrupt." I've tried applications such as Handbrake, but I get the message "No valid sources or titles found." I've used Rush for numerous other videos, and I have never had a problem like this. Any help is appriciated. 

TOPICS
Desktop version, Error or problem, Import

Views

124

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 05, 2020 0
Adobe Employee ,
Jun 11, 2020

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Hi there,

Thanks for writing in. Please provide more info so that we can determine the issue.

Let us know. Happy to help.

Kartika

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Jun 11, 2020 0