ipad no longer can insert still photos

People's Champ ,
Oct 12, 2019 Oct 12, 2019

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Adobe rush on my ipad used to let me insert photos. But i tried again and it no longer seems to work - they are black. I am wondering if the latest ios upgrade changed the image format a bit. I noticed an image with transparency i had lost the transparency. Not sure. Using latest version of ios and adobe rush from apple app store. Creating a project from a single screen shot does not work (all black). Is this just me?

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Adobe Employee , Oct 21, 2019 Oct 21, 2019
Hi Alank! Happy to let you know we released Rush version 1.2.10 today that contains the fix for png images appearing as black in the monitor.   Let us know if you have any questions or feedback.   Peter

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Adobe Employee ,
Oct 14, 2019 Oct 14, 2019

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Hi Alank,

Thanks for writing in. You're correct with your assumption. Apple made changes in how formats are read in 13.1. We're working as quickly as we can to resolve this. A fix should be coming soon!

 

Thanks for your patiance,

 

Peter

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Adobe Employee ,
Oct 21, 2019 Oct 21, 2019

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Hi Alank! Happy to let you know we released Rush version 1.2.10 today that contains the fix for png images appearing as black in the monitor.

 

Let us know if you have any questions or feedback.

 

Peter

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People's Champ ,
Oct 21, 2019 Oct 21, 2019

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Thanks!  I will wait for it to appear in the Apple App Store (not there yet for me).

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People's Champ ,
Oct 21, 2019 Oct 21, 2019

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Its available now for me and does work! Thank you for the quick turnaround.

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