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Hi,
I cant import files from my phone or from dropbox, it wont accept video or audio files.
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Hi there!
Thank you for reaching out. I understand that you're unable to import media files from iPhone and Dropbox.
Could you share more details about the issue?
• Which version of Premiere Rush are you using? https://community.adobe.com/t5/premiere-rush/finding-the-premiere-rush-version-number/m-p/4788185
• Which OS version is installed on your iPhone?
• What is the codec of media files taken from the iPhone?
Looking forward to your response.
Thanks,
Kartika
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Hi,
Thanks for the response, The rush version is 1.2.19(710)
Ive got IOS 12.4.1
the codec is DSCN
Thanks
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Thank you for responding.
What is the source of the DSCN codec(Camera)?
I am sharing a link that shows supported media files to import in Rush: https://helpx.adobe.com/premiere-rush/help/import-footage.html#file-format-support
Looking forward to your response.
Best,
Kartika