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iPhone x has no labels on the menus and buttons

Explorer ,
Dec 26, 2018

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As the title suggests, on my iPhoneX I have no labels on menus and buttons.

Hello Caroline,

I have tried all that, with no avail.

Yet I seem to have found the possible root of the issue.

As far as I could gather, the issue seemed to be connected with the iPhone setting under:

Settings > General > Accessibility > Larger Text

After disabling the "Larger Accessibility Sizes" (see image), Rush rendered as expected. after turning the feature back on again, Rush still was able rendering the text, even after trying to set the text size to maximum.

So the question which remains, is this an iOS or Adobe Rush bug?

I guess for me the issue can be marked as resolved.

IMG_5640.PNG

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iPhone x has no labels on the menus and buttons

Explorer ,
Dec 26, 2018

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As the title suggests, on my iPhoneX I have no labels on menus and buttons.

Hello Caroline,

I have tried all that, with no avail.

Yet I seem to have found the possible root of the issue.

As far as I could gather, the issue seemed to be connected with the iPhone setting under:

Settings > General > Accessibility > Larger Text

After disabling the "Larger Accessibility Sizes" (see image), Rush rendered as expected. after turning the feature back on again, Rush still was able rendering the text, even after trying to set the text size to maximum.

So the question which remains, is this an iOS or Adobe Rush bug?

I guess for me the issue can be marked as resolved.

IMG_5640.PNG

Views

255

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Dec 26, 2018 0
Explorer ,
Jan 02, 2019

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I wanted to provide some further information to illustrate the issue more visual with some iPhone X screenshots. On Desktop and iPad Pro (2018) everything displays as it should:

No labels or deskriptive text present on the iPhone in Rush (Premium)

IMG_5506.PNGIMG_5507.PNGIMG_5505.PNG

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Jan 02, 2019 0
Adobe Community Professional ,
Jan 02, 2019

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What language is your iPhone set to?

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Jan 02, 2019 0
Explorer ,
Jan 02, 2019

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Hello,

language is set to german with newest ios 12.1.2 and Rush up to date Version 1.0.2 (ios), .

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Jan 02, 2019 0
Adobe Employee ,
Jan 04, 2019

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Hi MoBloS!

I haven't seen this issue yet! Although this is a fairly new app, so I'm sure there's plenty of time for bugs, hahahah.

Let's be the first people to solve it. I wonder what would happen if you set your iPhone's language to English, opened Rush, and then back to German?

-Caroline

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Jan 04, 2019 0
Explorer ,
Jan 08, 2019

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Sorry for the late response. I have changed the language from german to english without avail. No change in Rush´s display behaviour.

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Jan 08, 2019 0
Explorer ,
Jan 17, 2019

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Any update on this?

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Jan 17, 2019 0
Adobe Employee ,
Jan 17, 2019

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I'll have to do some experimenting to find a solution I know will work, so please excuse my uncertainty. Maybe if you change your iOS language to English, then uninstall and reinstall the app on your phone.

Let me know if that works!

Caroline

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Jan 17, 2019 0
Explorer ,
Jan 28, 2019

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Hello Caroline,

I have tried all that, with no avail.

Yet I seem to have found the possible root of the issue.

As far as I could gather, the issue seemed to be connected with the iPhone setting under:

Settings > General > Accessibility > Larger Text

After disabling the "Larger Accessibility Sizes" (see image), Rush rendered as expected. after turning the feature back on again, Rush still was able rendering the text, even after trying to set the text size to maximum.

So the question which remains, is this an iOS or Adobe Rush bug?

I guess for me the issue can be marked as resolved.

IMG_5640.PNG

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Jan 28, 2019 0