issue installing *.mogrt templates

[Pavol0D4D]

Hi community is there a bug or why Adobe deleted the possibility of installing/importing .mogrt templates into RUSH (version 1.5.44 build 69) ? Your help or guidance would much appreciated.

Thanks 🙂

[Gustavo5EA2]

I am having the same issue. Why Adobe?

[Teresa5EAF]

I am having the same issue also.  I can not import motion array templates into RUSH version 1.5.44

[Wilma&Freddie]

Same problem here, and I'm on a deadline today with a new client!!!! Arrrrgh

[Pavol0D4D]

Hi Wilma&Freddie, found this one ... "downgraded to version 1.5.34 and it worked" maybe it will help you, I´m struggling with downgrade so only waiting for official update where they add button instal template in the context menu.

Cheers

[Wilma&Freddie]

Motion Array sent me this workaround video. Looks like this will work.

https://drive.google.com/file/d/1dI4rUmYzvlJRdXSeEAiPdoS3-P0LpCu_/view

[Pavol0D4D]

Thanks I´ve tried this few times and nothing came up. I was already writing to Adobe few times, regarding this, also I will try via Facebook. So fingers crossed that they come back with this older context menu possibility.

Cheers

[Pavol0D4D]

Hello,

something will come from Adobe, suggesting only Update 🙂

see below printscreen from chat with them

 

[ShawnaleeStudios]

I am so frustrated! Rush no longer contains any Titles. When I try to install any Rush templates/.mogrt files, no luck, I get the message: We couldn't save this graphic to your library. This is crap and has been going on for months now.

[ShawnaleeStudios]

Update: 2 Support people worked with me for 2 1/2 hours. The first one disappeared but the 2nd support person got it figured in out! Had to work some dark magic but it's fixed. Involved CC cleaner, logging out of CC, restarting, repeat, playing around with plug ins, full shut down & now it's finally working. Phew.

[Wilma&Freddie]

Good news, any chance you can share the process so I can replicate it?

Cheers