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Launching application hangs

Community Beginner ,
Jul 13, 2020

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Launching the app on my iMac never completes. Chasing blue circle goes on endlessly, I can access Help, Learn and Community, however Create a New Project is dimmed. The app is not locked up either. I can access menus at the top, just not all items. Is anyone else having this issue? Is this a Cloud sync issue?

SOBieAZ Love what I do, sharing knowledge and the experience of new challenges. Every moment contains potential amazement!
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Cloud sync, Desktop version, Freeze or hang

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Launching application hangs

Community Beginner ,
Jul 13, 2020

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Launching the app on my iMac never completes. Chasing blue circle goes on endlessly, I can access Help, Learn and Community, however Create a New Project is dimmed. The app is not locked up either. I can access menus at the top, just not all items. Is anyone else having this issue? Is this a Cloud sync issue?

SOBieAZ Love what I do, sharing knowledge and the experience of new challenges. Every moment contains potential amazement!
TOPICS
Cloud sync, Desktop version, Freeze or hang

Views

40

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Jul 13, 2020 1
New Here ,
Jul 13, 2020

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Same problem... haven't launched it in a while, not it does as you desscribed, reinstall did nothing

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Jul 13, 2020 0
New Here ,
Jul 13, 2020

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oops bad editing, try again: Same problem... I haven't launched it in a while, it does as you desscribed, the attempted reinstall did nothing

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Jul 13, 2020 0
Community Beginner ,
Jul 13, 2020

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Tried reinstalling three times. Did not change the problem.

SOBieAZ Love what I do, sharing knowledge and the experience of new challenges. Every moment contains potential amazement!

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Jul 13, 2020 0
New Here ,
Jul 13, 2020

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I have exactly the same issue
please respond to me if you have found a solution

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Jul 13, 2020 0
SOBieAZ LATEST
Community Beginner ,
Jul 13, 2020

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Sorry, but I have no solution -- ugh, a whole day wasted messing around with software : ( 

Perhaps I shouldn't be so upset, but come on Adobe! I've got deadlines!

SOBieAZ Love what I do, sharing knowledge and the experience of new challenges. Every moment contains potential amazement!

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Jul 13, 2020 0