One of my students is trying to use Premiere Rush for video editing while we are out of school due to Covid-19. When she goes to sign in using Google, she is able to click on her Google login, but then she receives a message stating "Can't Sign in Error Code 400."
Hello I am having the same issue as a teacher some of my students do not have desktops but have mobile devices.
So this would be a great alternative, they all seem to have apple IOS devices. Here is a screen shot of my own phone.
Hi! It works on my phone, but the two students who have had the same problem both have iPhones.
Alright, so we've narrowed down that this is happening all on iPhone devices. I wonder if this is an issue because you are logging in through Google. Student and teacher licenses can have lots of issues if they're logged into using a different email or any other discrepancies like that.
Are you able to log in with an Adobe ID? Let us know!
Hi. Both of the students logged in by clicking "Continue with Google." They then used their student login, which is a school district issued email under our Google account. We have to use that login in order to access the Enterprise ID suite of services the district pays for.
I have Premiere Rush on my iPad and tried to sign into my Adobe ID but it comes up with 'can't sign in Error Code:400'
I had this same problem along with some of my other friends. I figured out that if you login by adobe id and use your school email and password, then select enterprise or school it works fine! Hope this helps!
I have the same problem. Trying to login to Rush on my iPhone with adobe ID but I just get error 400 as stated above. What do I do?
I signed in with my google account, then I logged out/signed out of that account, then I clicked on the Adobe log in button and the error code was gone and it allowed me to use my company/school account. Weird.