Lot of problems with the update

New Here ,
Dec 20, 2018

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There are a lot of problems with the update.

This didn't happen before the update.

Problem 1. It can't be rendered with more than two titles.

2. If I continue rendering, Despite the color I put on one media, All the media is colored.

3. There's a problem with the Title 'Centered End Credit'. When I try to use it, everything stops. Touching my cell phone doesn't work, I just have to rerun the app. I can't use that title though...

I use iphone X, Can you solve these problems?

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Lot of problems with the update

New Here ,
Dec 20, 2018

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There are a lot of problems with the update.

This didn't happen before the update.

Problem 1. It can't be rendered with more than two titles.

2. If I continue rendering, Despite the color I put on one media, All the media is colored.

3. There's a problem with the Title 'Centered End Credit'. When I try to use it, everything stops. Touching my cell phone doesn't work, I just have to rerun the app. I can't use that title though...

I use iphone X, Can you solve these problems?

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Dec 20, 2018 0
Adobe Employee ,
Dec 21, 2018

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Can you send a screenshot of your project? A workaround for now would be syncing your project to a desktop computer and exporting from there.

A screenshot of your project would be helpful so I can attempt to recreate the issue. 

Thanks,

PG

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Dec 21, 2018 1
New Here ,
Dec 23, 2018

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Hi, I want to send you a screenshot. How can I send it? I can't find the photo attachment.Should I send it by email or something? Oh, by the way, I only use the phone application. I don't use the desktop rush program.

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Dec 23, 2018 0
Adobe Employee ,
Dec 23, 2018

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Hi,

You can attach an image or video capture to this thread. See the screenshot below.

Screen Shot 2018-12-23 at 2.20.15 PM.png

I wanted to let you know that I am on vacation until the new year. I will do my best to respond and try to troubleshoot this issue but there may be some delay. Again sorry for the inconvenience.

Happy Holidays!

PG

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Dec 23, 2018 1
New Here ,
Dec 24, 2018

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Oh, I had to use the desktop.

This is my problem.

The second picture is about rendering problems.

when I try rendering, it's been stuck there for hours.....

I don't know why.

Anyway, I hope you have a good holiday.

사진 2018. 12. 23. 오후 5 29 48.png사진 2018. 12. 24. 오전 11 21 20.png

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Dec 24, 2018 0