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Missing media in App and Desktop Premier Rush

New Here ,
May 16, 2020

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Hello,

 

I just finished editing a short film and while syncing I noticed that now every clip I have edited still shows up in the sequence however no content is there when it was before.  I really don't want to have to go through and edit this whole thing again.  Is there somewhere else these projects are saved?  Attached is a screen shot from the mobile app the computer reflects the same.  Please help me fix this so I don't have to redo this project.  

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Cloud sync, Desktop version, Error or problem, Mobile version

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Missing media in App and Desktop Premier Rush

New Here ,
May 16, 2020

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Hello,

 

I just finished editing a short film and while syncing I noticed that now every clip I have edited still shows up in the sequence however no content is there when it was before.  I really don't want to have to go through and edit this whole thing again.  Is there somewhere else these projects are saved?  Attached is a screen shot from the mobile app the computer reflects the same.  Please help me fix this so I don't have to redo this project.  

TOPICS
Cloud sync, Desktop version, Error or problem, Mobile version

Views

347

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 16, 2020 0
Adobe Employee ,
May 19, 2020

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Hi there!

Welcome to the Rush community. Could you confirm if your project is synced to Creative Cloud? Also, which device have you installed Rush on?

Let us know. Happy to help. 

 

Thank you,

Kartika

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May 19, 2020 0