Mobile app crashes

[asikuna]

My app keeps crashing on my iPad Pro. What do I need to provide so the issue can be identified?

[Kartika Rawat]

Hi there!

We're sorry about the crash issue. 

• Are you getting any error codes or messages when it crashes?
• What type of media files you're working with (codec/ format, frame rate, frame size)?
• Does it happen with a specific project?

Let us know. Happy to help.

Thanks,

Kartika